How to Apply a Vendor Credit to a Bill in QuickBooks
Published 03/31/2010 | 
Hello Ruth ~ I have entered my credits for a vendor, and now I am going in to pay the vendor’s invoices. I want to use our credits ~ but our credits are not showing up when I go in to pay the bill. Can you help me with this? I hope you can understand my question.
Select the bill to be paid. If there are unapplied credits the Set Credits button, which is usually grayed out, will light up. You’ll also see numbers in the Number of Credits and Total Credits Available fields. I recommend checking your Unpaid Bills Detail report (Reports > Vendors & Payables) at least monthly. Unapplied credits show up as negatives on this report.
This article is provided for informational purposes and is not intended to be construed as legal, accounting, or other professional advice. For further information, please consult appropriate professional advice from your attorney and certified public accountant.
Written by +Ruth Perryman, CMA, CFE, CFM, MBA
Ruth is the president of The QB Specialists, an Intuit Premier Reseller that offers huge savings and expert advice on QuickBooks POS and QuickBooks Enterprise. She is an Advanced Certified QuickBooks ProAdvisor and a member of Intuit’s Trainer/Writer Network. She is also certified in QuickBooks POS and QuickBooks Enterprise and has provided expert QuickBooks help to thousands of businesses all over the world since 1996.
Web Store | Price List | Free Trials | Newsletter
I was having the same problem – I have vendor credits that DO NOT SHOW UP when I try to apply them to a bill payment. The vendor credit is issued to the same vendor as the bill.
After searching the internet for a solution to this problem, I found
1 – this posting, and
2 – when I went back to Quickbooks, the credits had appeared. So apparently QB just needed some time to grind through the data base to find the credits.