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How to Properly Install Receipt Printer Paper in QuickBooks Point of Sale

I've got QuickBooks Point of Sale v10. Any reason you can think of, off the top of your head, why my new receipt printer would not print? When I do a test print, the paper advances and cutter cuts the paper, so mechanically operating properly but, there is no printed words showing up on the paper.  I assume the printer comes with ink already loaded and ready to go, yes?  Should I find and call the tech support for the printer?  I must be doing (or not doing) something stupid.  POS sees the printer just fine.  It physically prints fine, but no ink shooting out onto the paper.  hmmm…
Check to see if the paper is coming up from the bottom of the roll, not from the top.

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Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth is the president of The QB Specialists, Inc. and has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.


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