How to Fix Rejected Transactions in QuickBooks Point of Sale
I have a client that owns a tire store (retail), but they also have a family business recycling used tires. They used QuickBooks POS V6 for three years, but not QuickBooks. So I installed QuickBooks POS V10 (cause they wanted a 2nd seat) onto their existing (2) Vista machines. Then I installed QuickBooks 2010 onto both machines (they already had one copy, I picked up an additional off Ebay). I got QuickBooks POS V10 to see the QuickBooks file, and got the data exchange to work. And a lot of 2007-2010 transactions, plus the 2011 transactions I wanted. I made the decision when starting in March 2011, that I was going to JE out anything previous to 1/1/11. So each time I perform a data transfer, there is a message that there were errors, and looking in the transfer log I see the same two 2008 transactions that it didn’t like. How do I fix this?
What you have to do here is trick QuickBooks POS into thinking the exchange worked and then manually enter the rejected transaction in QuickBooks (or maybe not in your case). In QuickBooks POS, open the transaction, select I Want To… and choose Show Financial Detail. If the transaction hasn’t been successfully sent, there will be a check box at the bottom of the screen that says Mark this document as successfully sent. Check it (see below). Then manually enter the rejected transaction in QuickBooks.
This article is provided for informational purposes and is not intended to be construed as legal, accounting, or other professional advice. For further information, please consult appropriate professional advice from your attorney and certified public accountant.