How to Change Your Admin Password in QuickBooks

How do you change the administrator password?
If you know the Admin password, you can change it at Users > Set Up Users and Roles . If you don’t, you can use the QuickBooks Automated Password Reset Tool to reset it.

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This article is provided for informational purposes and is not intended to be construed as legal, accounting, or other professional advice. For further information, please consult appropriate professional advice from your attorney and certified public accountant.

Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman

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2 Responses to How to Change Your Admin Password in QuickBooks

  • One of my former employees took my QB Pro 2011 home and installed it on her PC. I believe she wrote down the product key #. No Co. files were taken. I would like to create a password but from what I read, the password can be changed if you have the product key #. Is that correct and if so can Intuit issue me a new product key#”

    • Hi Joe,

      The product # is the same for everyone with QuickBooks Pro 2011. It’s the license # that’s different.

      If you know the current password you want to change, log into QuickBooks as that user and go to Company > Change Your Password. If you don’t know the password, you can log in as the Admin user and change it in Company > Users > Setup Users & Roles. Select the user you want to change the password for and then Edit. You can also delete the user entirely, though I don’t recommend it because it removes the user info from the audit reports.

      It’s only if you don’t know the Admin password that you’ll need to reset the password. You’ll need your license # plus the correct registration info (name, address, phone, etc.) You don’t need the product #. You can reset your password here:

      This will download a tool onto your computer that will reset the password of the last QuickBooks file opened on that computer. If your former employee doesn’t have a copy of your file, she won’t be able to change the password. If she does have a copy, she can only change the password on her copy not yours.