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Monthly Archives: August 2011

News Flash – QuickBooks 2011 R6 Update Links

Many of our readers have complained that even though R8 is unstable, it’s still the only update on Intuit’s website. Since R7 also had some issues, here are the links to the R6 update in case you want to re-install QuickBooks:

Here’s the full download for QuickBooks Enterprise 11.0 R6:
http://http-download.intuit.com/http.intuit/Downloads/2011/R6/Setup_QuickBooksEnterprise11.exe

Here’s the full download for QuickBooks Premier 2011 R6:
http://dlm2.download.intuit.com/akdlm/SBD/QuickBooks/2011/R6/QuickBooksPremier2011.exe

Here’s the full download for QuickBooks Pro 2011 R6:
http://dlm2.download.intuit.com/akdlm/SBD/QuickBooks/2011/R6/QuickBooksPro2011.exe

Here’s the R6 webpatch for QuickBooks Enterprise 11.0:
http://http-download.intuit.com/http.intuit/Downloads/2011/R6/WebPatch/en_qbwebpatch.exe

Here’s the R6 patch for QuickBooks Pro 2011 and QuickBooks Premier 2011:
http://http-download.intuit.com/http.intuit/Downloads/2011/R6/WebPatch/qbwebpatch.exe


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Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.


QuickBooks price list | Buy QuickBookse | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise

How to Add Product Pictures to Inventory Items

I have a quick question – does the Advanced Inventory add-on for QuickBooks Enterprise allow you to save product pictures to inventory items?
Unfortunately, no. But QuickBooks Point of Sale Pro does.

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Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.


QuickBooks price list | Buy QuickBookse | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise

How to Avoid Duplicate Items in QuickBooks Point of Sale

Hi there. I am needing help ASAP. I was hired to install the QuickBooks POS v9 system, with a Headquarter and one remote computer. I am ordering a client license next week. My data went in fine from the vendors that would send me a list. My problem is the data that was entered by the employee’s went in very disorganized from and now I have to correct it. I can Export the Item’s List and do the editing needed in Excel, I just can’t Import it back in without errors or duplicating it with “system” as the vendor. Also they are entering the new items as they are being sold and are entering items more then once with different names and deleting them as they find the duplicates. I’m thinking that the items that are being deleted are attached to a sale and I think that’s where some of the errors are coming from. We also don’t have an inventory count yet and the items that are being sold are in the minus. This doesn’t worry me because quantities can be adjusted. It’s the deleted items and importing data back in that’s the problem. I am not an expert in this area only installing. I stayed on because they needed me too but the environment makes it hard for me to correct the issues when they are open. I do have a remote software program I paid $700 for it’s securities that is connected to all their systems so we can correct the problems after hours when the store is closed which is 6:00pm, or wait until the client computer is installed and the second phone line. I need to hire someone to help me correct this ASAP. If you can’t can you direct me to someone else. I found you through QuickBooks support tab.

Unfortunately, regardless of what they call it there’s no delete in QuickBooks POS. Deleting is really just inactivating, so they should be merging items instead of deleting the duplicates. You can merge all the duplicates that were created from the import, but it might make more sense to just start over with a new file. Make sure to choose to save the item with the actual vendor and remove the item with the system vendor.

The errors you’re getting are probably unrelated to the deleted items. If you send me the actual messages you’re getting I can try to figure out what’s wrong. It’s usually better to enter an item exactly as you want it to look, export the item list, and then copy/paste the info from the item you created into the other items. That way you know you’re entering the info exactly as it should be entered. Trying to manually enter the info without copy/pasting is often a very frustrating experience.

Duplicate items can also be created when you edit items in both QuickBooks and QuickBooks POS. The same thing can happen with Customers ad Vendors. Try to pick one or the other to do all your list editing.

Also, allowing your on-hand quantities to go negative is one of the biggest mistakes you can make in QuickBooks POS because it really screws up your average cost (you can’t divide by a negative number). They should be using receiving vouchers as the inventory comes in before they sell it. If they can’t wait, they should sell it outside of QuickBooks POS and then enter the sale in QuickBooks POS after it’s been received. You’ll probably need to do both a quantity and cost adjustment to correct things now.


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Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.


QuickBooks price list | Buy QuickBookse | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise

How to Find the Tool to Links Deposits to Payments to Clear Out the Undeposited Funds Account in QuickBooks

Hi Ruth. Where do I find the tool described in QuickBooks help to “Clear up Undeposited Funds account” as described below:

Undeposited Funds account

If a deposit is created manually, rather than by selecting payments in the Payments to Deposit window, the amount of the payment can stay in the Undeposited Funds account indefinitely. This tool allows you to link deposits to payments to clear out the Undeposited Funds account.

It sounds like Client Data Review, which is in the Accountant’s edition of QuickBooks Premier and QuickBooks Enterprise. You can access limited features of it from other versions of QuickBooks by creating an external accountant user and logging in as that user. Clear Pp Undeposited Funds Account is one of the features available through the external accountant user.

Here is a list of all the Client Data Review features available for the external accountant user:

QuickBooks Client Data Review


If we helped solve your problem, please consider posting a review for us!

Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.


QuickBooks price list | Buy QuickBookse | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise