Huge Savings
Get our price list!
Buy with Confidence
from a Premier Intuit Reseller
Free Shipping
Direct from Intuit
No Sales Tax
(in some states)
Try it free for 30 days

How to Fix Undeposited Funds in QuickBooks

Ruth, I made a change in a clients deposit (reclass only) saved it and sent back to the client. She downloaded and now the deposit shows only the changed amount and put the difference into undeposited funds. Any suggestions on how to proceed in correcting? Thank you

Since you also can’t change the undeposited funds account on a deposit to an expense account, I’m guessing you deleted the deposit and replaced it with a new deposit. When you deleted the deposit, it caused the payment to be returned to undeposited funds. If you then create the deposit without selecting the payment from undeposited funds, the payment’s going to remain in undeposited funds.

You’ve got two choices to fix it:

1. Delete the sales receipt or the invoice payment (along with the invoice) that created the undeposited funds.
2. Delete the deposit you created, edit the item used on the sales receipt or invoice to use an item mapped to an expense account, and then deposit the payment through undeposited funds again.

It’s helpful to understand what’s happening behind the scenes. You can do this by selecting the Journal button in Premier or Enterprise, or using Ctrl Y to bring up the underlying transaction journal.

• A sales receipt debits undeposited funds and credits whatever account the item(s) is mapped to.
• An invoice debits A/R and credits whatever account the item(s) is mapped to.
• An invoice payment debits undeposited funds and credits A/R.
• A deposit debits a bank account and credits undeposits funds.

When you deleted the deposit and replaced it with a deposit that didn’t credit undeposited funds, you caused the undeposited funds balance to increase. By leaving the sales receipt or invoice the same, you also have over-reported whatever account the item was mapped to.

Journal entries aren’t usually a good idea in QuickBooks because most of the reports are based on transactions. But in this case, it would’ve been easier to use a journal entry for this type of reclass (debit revenue, credit expense).


Get free QuickBooks support and training!
LinkedIn   Google+   FaceBook

This article is provided for informational purposes and is not intended to be construed as legal, accounting, or other professional advice. For further information, please consult appropriate professional advice from your attorney and certified public accountant.

Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman

Ruth is the an Intuit Premier Reseller that offers great deals on QuickBooks POS and QuickBooks Enterprise. She has provided expert QuickBooks help to thousands of businesses all over the world since 1996.

Visit our webstore for great deals on QuickBooks and QuickBooks POS!

Comments are closed, but check out our LinkedIn groups: QuickBooks Tips & Tricks and QuickBooks Point of Sale Tips & Tricks