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QuickBooks Mac Help

How To Transfer a QuickBooks License to a Company who has Purchased Your Business

Hi, Ruth. Quick question. Client, using QuickBooks Enterprise 11.0 is being bought out (asset sale) by another company.

Can the original company include the QuickBooks Enterprise license in the asset sale?

Can the new company, then, transfer the license to the new company name?

Thanks,

Yes, this is one of the few cases where Intuit will transfer the license.

http://support.quickbooks.intuit.com/Support/transfer/transfer.aspx


Visit our webstore for huge savings on QuickBooks!

This article is provided for informational purposes and is not intended to be construed as legal, accounting, or other professional advice. For further information, please consult appropriate professional advice from your attorney and certified public accountant.

Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth is the president of The QB Specialists, an Intuit Premier Reseller that offers huge savings and expert advice on QuickBooks POS and QuickBooks Enterprise. She is an Advanced Certified QuickBooks ProAdvisor and a member of Intuit’s Trainer/Writer Network. She is also certified in QuickBooks POS and QuickBooks Enterprise and has provided expert QuickBooks help to thousands of businesses all over the world since 1996.

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How to Locate Which QuickBooks Release You’re Using

Hi Ruth. I’m using QuickBooks 2010. What is R16 or R17 is and where they help?
You can see which release you’re on by selecting F2 (it’ll be at the top of the Product Info window).

If you aren’t on R17, you can download it here:

http://support.quickbooks.intuit.com/Support/ProductUpdates.aspx


Visit our webstore for huge savings on QuickBooks!

This article is provided for informational purposes and is not intended to be construed as legal, accounting, or other professional advice. For further information, please consult appropriate professional advice from your attorney and certified public accountant.

Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth is the president of The QB Specialists, an Intuit Premier Reseller that offers huge savings and expert advice on QuickBooks POS and QuickBooks Enterprise. She is an Advanced Certified QuickBooks ProAdvisor and a member of Intuit’s Trainer/Writer Network. She is also certified in QuickBooks POS and QuickBooks Enterprise and has provided expert QuickBooks help to thousands of businesses all over the world since 1996.

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News Flash – HUGE QuickBooks sale today and tomorrow!

Don’t miss our HUGE QuickBooks sale today and tomorrow (4/8/13-4/9/13)!

QuickBooks Pro – $149.95
QuickBooks Mac – $149.95
QuickBooks Premier – $199.95
QuickBooks Accountant – $279.95


Visit our webstore for huge savings on QuickBooks!

This article is provided for informational purposes and is not intended to be construed as legal, accounting, or other professional advice. For further information, please consult appropriate professional advice from your attorney and certified public accountant.

Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth is the president of The QB Specialists, an Intuit Premier Reseller that offers huge savings and expert advice on QuickBooks POS and QuickBooks Enterprise. She is an Advanced Certified QuickBooks ProAdvisor and a member of Intuit’s Trainer/Writer Network. She is also certified in QuickBooks POS and QuickBooks Enterprise and has provided expert QuickBooks help to thousands of businesses all over the world since 1996.

Web Store | Price List | Free Trials | Newsletter

News Flash – QuickBooks 2010 service discontinuation policy and upgrade information

Intuit has announced QuickBooks 2010 service discontinuation will be on May 31, 2013. All the 2010 QuickBooks products plus QuickBooks POS v8 and v9 will no longer be supported.

If you need to upgrade, visit our webstore for huge savings!


Live technical support and add-on business services such as payroll, credit card processing, QuickBooks Email, and online banking will be discontinued for QuickBooks for Windows 2010, QuickBooks 2010 for Mac, and a few other products as of May 31, 2013.

Intuit is committed to developing easy, straightforward financial tools that help you today and grow with you tomorrow. But it’s a balancing act – making QuickBooks better and easier to use while still supporting older versions. So we offer support for the current version of QuickBooks and the two previous versions.

This article explains what service discontinuation means to your business and provides information on upgrading to the latest version of QuickBooks.

What service discontinuation means

Products affected by service discontinuation as of May 31, 2013, are listed in the table below. If you don’t make use of live technical support or any of Intuit’s add-on services, and are happy with your current version of QuickBooks, you can continue to use it.

If you are using a product affected by service discontinuation and want to maintain access to live technical support and add-on services, you’ll need to upgrade to the latest version of QuickBooks no later than May 31, 2013.

Fully supported products Products for which services will be discontinued on May 31, 2013
QuickBooks Pro and Premier (Windows) 2013, 2012, and 2011 QuickBooks Pro 2010QuickBooks Premier 2010 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)QuickBooks Simple Start 2010
QuickBooks for Mac 2013, 2012, 2011 QuickBooks for Mac 2010
QuickBooks Enterprise Solutions 13, 12, 11 QuickBooks Enterprise Solutions 10
QuickBooks Accountant 2013, 2012, 2011 QuickBooks Premier Accountant Edition 2010
Point of Sale 10Point of Sale 11 (also known as Point of Sale 2013) QuickBooks Point of Sale 8QuickBooks Point of Sale 9
The Credit Card Processing Kit has been discontinued. There is no current version of this product. Intuit recommends the Intuit Online Terminal which you can find at http://payments.intit.com Credit Card Processing Kit 2010
The Invoice Manager has been discontinued. There is no current version of this product. Intuit recommends the Intuit Payment Network. Invoice Manager 2010

As services to older versions are scheduled to be discontinued, we notify affected customers in advance by mail or email and through in-product notifications and information on this web site, such as this article. Please keep an eye out for updates on our future plans as they become available.

Affected services

Upgrade as soon as possible to retain access to the following add-on services and live support. Click any service below to learn how it is affected by service discontinuation.

QuickBooks Pro, Premier, and Simple Start 2010 and QuickBooks Enterprise Solutions 10

QuickBooks Payroll services

Assisted Payroll: After May 31, 2013, QuickBooks 2010 no longer automatically calculates correct payroll taxes, provides payroll forms, or allows you to send your payroll data. Your subscription is inactivated and tax forms are no longer filed on your behalf. Frequently asked questions about QuickBooks Payroll.

Basic, Standard, or Enhanced Payroll: After May 31, 2013, QuickBooks 2010 no longer automatically calculates correct payroll taxes or provides payroll tax forms. Your paychecks may be inaccurate. Your subscription is inactivated and you will receive a prorated refund for the unused portion of your Payroll subscription. Frequently asked questions about QuickBooks Payroll.

Employee Organizer: Employee Organizer Compliance Updates are no longer available.

Credit Card Processing

Merchant Service: You will receive a message indicating that the service is no longer available. You will not be able to process credit card transactions through QuickBooks 2010, QuickBooks Credit Card Processing Kit 2010, and QuickBooks Invoice Manager 2010. This message includes instructions for processing credit card transactions outside of QuickBooks.

Terminal Download: If you are a terminal customer, you will still be able to process credit cards through your terminal, but you will not be able to download transactions into QuickBooks.

Automatic Credit Card Billing: Your automatic credit card billing service is discontinued and you will not be able to download transactions into your QuickBooks 2010 software. Your customer profiles in the Automatic Credit Card Billing system are deleted and you do not have access to the data you entered.

Bill Pay

You will receive an error message instructing you to contact technical support, and you will no longer be able to connect to your financial institution to pay bills.

Billing Solution (formerly QuickBooks Online Billing)

You will get a message indicating that the service is no longer available. The message will include upgrade instructions.

Accountant’s Copy File Transfer (ACFT) service

This service will not be available in QuickBooks Premier Accountant Edition 2010.

Online Banking

You will receive an error message during an attempt to download transactions, send online payments, or send online transfers. The exact error message depends on your download method. For example, you may receive “QuickBooks is unable to verify the Financial Institution Information for this Download.” There is no need to contact your Financial Institution, as they will refer you back to Intuit to upgrade your QuickBooks.

QuickBooks Email

After May 31, 2013, you will no longer be able to use the QuickBooks Email service to send sales receipts, credit memos, purchase orders, reports, and forms. If you choose not to upgrade, you have 2 options:

  • You can email directly from QuickBooks 2010 using your Outlook, Outlook Express or Windows Mail account (works with Outlook 2010, 2007, 2003, 2002, or 2000).
  • You can email forms and reports as .pdf files using your own email account, but not directly from QuickBooks.

Learn how to save forms as .pdf files.

Third-party products

We do not anticipate the discontinuation of QuickBooks 2010 and QuickBooks Enterprise Solutions 10 to cause any problems with the QuickBooks compatible software from the Intuit Developer Network. You can see a list of this software at the Intuit Marketplace.

Enterprise Solutions Full Service Plan (FSP)

If you are using QuickBooks Enterprise Solutions 10.0 and have an active Full Service Plan, you will continue to receive support until the expiration of your plan. However, it’s important to always install the latest version of Enterprise Solutions (which you receive as a part of the Full Service Plan) by May 31, 2013 to ensure uninterrupted support.

Live technical support and Online Backup
QuickBooks for Mac 2010

Online Banking

You will see an error message when you try to download transactions, send online payments, or send online transfers. The error message you see depends on your download method. For example, you may see the message “QuickBooks is unable to verify the Financial Institution Information for this Download.” There is no need to contact your Financial Institution, as they will refer you back to Intuit to upgrade your QuickBooks.

Live technical support
Credit Card Processing Kit 2010

Merchant Service

You will receive a message indicating that the service is no longer available. You will not be able to process credit card transactions through QuickBooks 2010, QuickBooks Credit Card Processing Kit 2010, and QuickBooks Invoice Manager 2010. This message includes instructions for processing credit card transactions outside of QuickBooks.

Online Banking

You will see an error message when you try to download transactions, send online payments, or send online transfers. The error message you see depends on your download method. For example, you may see the message “QuickBooks is unable to verify the Financial Institution Information for this Download.” There is no need to contact your Financial Institution, as they will refer you back to Intuit to upgrade.

Billing Solution

You will get a message indicating that the service is no longer available. The message will include upgrade instructions.

Live technical support
Invoice Manager 2010

Merchant Service

You will get a message indicating that the service is no longer available, and you will not be able to process credit card transactions through QuickBooks 2010, QuickBooks Credit Card Processing Kit 2010, and QuickBooks Invoice Manager 2010. This message will include instructions for processing credit card transactions outside of QuickBooks.

Billing Solution

You will get a message indicating that the service is no longer available. The message will include upgrade instructions.

Live technical support
Point of Sale 8.0 and 9.0
Live technical support
 

Technical support plans—All QuickBooks products

Support for installation, upgrades, error messages, and product defects

Support for installation, upgrades, error messages, and product defects is available only for currently supported versions of QuickBooks.

Replacement CDs, manuals, and live support are no longer available. If you are still using an unsupported product and you see a message that you need to reinstall your product, you can access the software download online.

Active QuickBooks Care Protection Plan with automatic renewal

Monthly renewal: If you have an active QuickBooks Care Protection Plan that automatically renewsmonthly (such as the QuickBooks Care Protection Plan with Monthly Billing), your plan will be automatically canceled on the next renewal date after May 31, 2013, unless you upgrade to QuickBooks 2013. In addition, any included services, such as data recovery and free Online Backup, will be canceled unless you upgrade.

Annual renewal: If you have an active QuickBooks Care Protection Plan that automatically renews each year (such as the QuickBooks Care Protection Plan with Annual Billing), you will continue to receive live support and any service included in your QuickBooks Care Protection Plan until the plan’s expiration date. At that time, if you are still using QuickBooks 2010, your QuickBooks Care Protection Plan will be automatically canceled and will not renew. In addition, any included services, such as data recovery and free Online Backup, will be canceled as well.

Live telephone support on a pay-per-use basis

If you want to receive live support on a pay-per-use basis (One-Time Support) after May 31, 2013, you will need to have a currently supported version of QuickBooks (2013, 2012, or 2011). You can still get answers to common questions by searching the QuickBooks Support web site if you chose not to upgrade, but we do not provide live support for products affected by service discontinuation.

Upgrade considerations

*Expires at the earlier of 9/25/2013 or 30 days after registration. You can call upon purchase or within 30 days of completing your QuickBooks registration on the Web. One technical support phone call for up to 60 minutes (cannot be redeemed in increments) per registering customer allowed within the above-mentioned qualifying period.

Registration and downloads of older, non-supported products

We make every effort to provide customer support for registration and licensing for older versions of QuickBooks under Intuit’s standard terms and conditions, if that data is available. Unfortunately, we cannot assure that we will be able to register, provide keycodes, or offer data and password recovery for older versions of QuickBooks.

Similarly, although we are not able to provide replacement CDs, disks, or manuals for unsupported versions of QuickBooks, we do provide download files back to QuickBooks 2006.


Visit our webstore for huge savings on QuickBooks!

This article is provided for informational purposes and is not intended to be construed as legal, accounting, or other professional advice. For further information, please consult appropriate professional advice from your attorney and certified public accountant.

Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth is the president of The QB Specialists, an Intuit Premier Reseller that offers huge savings and expert advice on QuickBooks POS and QuickBooks Enterprise. She is an Advanced Certified QuickBooks ProAdvisor and a member of Intuit’s Trainer/Writer Network. She is also certified in QuickBooks POS and QuickBooks Enterprise and has provided expert QuickBooks help to thousands of businesses all over the world since 1996.

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