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QuickBooks Mac Help

How to Book Client Prepayments in QuickBooks Mac

Hi Ruth, I came across your website while searching for QB answers. Hopefully you can help?This might be a long question for the blog… lol…

I’m using QuickBooks Pro for a Mac 2010. I have a personal training company, and I have trainers who work on my behalf (i.e., subcontractors).

Everything has been going great in QuickBooks Pro, I receive “items” for the sessions my trainers work- this way the price I pay them is set up already in the system and the price I bill the client is set up. It’s easy to invoice the client, I simply select the corresponding items to bill for. Perfect.

I run into a problem when I client wants to pre-pay for a package of sessions. If I don’t invoice for it, and simply receive the payment it posts as a credit. Which is good. Because then on the statement for the client, they can see how much credit they have left. I continue to receive ‘items’ for each session as completed, the trainers being my vendors. I can pay out my vendors, i.e., trainers, on sessions completed and invoice the session to the client so it posts to them. The invoice is not sent, since they have a credit balance or a zero balance now.

What do you recommend I do however if I’m giving a discount for a pre-payment package? Without messing up all my pricing structures (paid out to teachers and charges to clients) I haven’t found a way to invoice for it- b/c then once I receive the payment the credit balance goes away. I can’t be trusted to remember which clients have credits when I’m in the billing window, plus there is no efficient way to see that they have 6 sessions left. My cost to pay my teachers remains the same, it’s just there is a discount on the customers end.

ugh. help!

I’m not a Mac expert, but if Mac has timesheets I’d use those instead of receiving items. The hours you enter will feed into both invoices and bills.I’d also handle the prepayments a little differently. What you’re doing now is creating negative A/R which is muddling up your real A/R. Instead, I’d create a “customer prepayment” current liability account, create an item mapped to this account, and use it when you receive a prepayment. If you give the client a discount, you can create and use a discount item for it but don’t map this to the prepayment account.

When you invoice for prepaid sessions add an additional line using the prepayment item with a negative amount for the prepayment.

Since the prepayment won’t show up on your statements, you’ll want to send them a report on their share of the “customer prepayment” account. I’d start with a custom transaction detail report and modify it to only include the customer prepayment account and the customer.


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Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth is the president of The QB Specialists, Inc. and has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.


QuickBooks price list | QuickBooks Sale | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise

How to Download Old Versions of QuickBooks

I have my license and product number but somehow I lost my Cd and I want to download QuickBooks Pro 2008 into another computer. How can I do that? Please advise. Thank you.
We have many QuickBooks downloads on our Download QuickBooks page. You will need your license and product number to install them, though. If you have QuickBooks running on another computer, you can get get them by pressing F2 or by going to Help > About QuickBooks.

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Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth is the president of The QB Specialists, Inc. and has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.


QuickBooks price list | QuickBooks Sale | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise

How to Work with Mac Clients Without the Software in QuickBooks

I have a client who is working in a 2006 version of QuickBooks for Mac, and my bookkeeper is on QuickBooks Pro 2009 for PC, so she can work in the file, but there’s no way to save it back down to a version that my client can use after it’s been updated. Can you think of a good solution that would allow me to keep the business and do the best possible job for my client?  Thanks in advance for your advice.
Unfortunately QuickBooks Windows 2009 will only work with QuickBooks Mac 2009, and QuickBooks Mac 2006 will only work with QuickBooks Windows 2004 and 2005.  If your client isn't willing to upgrade, your only option is to either find an old version of QuickBooks, do the work onsite, or log in remotely to their computer. 

Just remember that there was a huge change in Windows 2006, so the earlier versions aren’t going to look the same at all.  Also, Intuit sunsets their software after 3 years, so anything before 2007 can no longer do things like payroll, online banking, merchant services, and even simply emailing forms and reports.  2007 will sunset on May 31, 2010.

To be honest, we never ever do a Mac > Windows > Mac conversion (which is called a round trip) because of the limitations.  Here are a few to be aware of:

  1. Reconciliations are significantly affected
  2. Reports and/or memorized transactions might not function properly or they might cause error messages during conversion
  3. Round Trip Errors can occur when upgrading a data file to a later version of QuickBooks between platforms.

Like many ProAdvisors, we don't have a copy of QuickBooks for Mac; in fact, we don't even have a Mac.  But we have quite a few QuickBooks Mac clients and our Mac consultant, Brandon, supports all of them either onsite or via remote access.  You might also try to get your client to use VMWare so they can run the Windows version of QuickBooks.  Quickbooks Mac 2010 is a huge step forward but it still lacks a lot of the functionality of the Windows version. 


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Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth is the president of The QB Specialists, Inc. and has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.


QuickBooks price list | QuickBooks Sale | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise

QuickBooks for Mac 2010: What’s New

We are pleased to announce that Intuit has released QuickBooks for Mac 2010.  For the second year in a row, Intuit has given us a compelling reason to upgrade.  Here's a look at the new features included in 2010:

New! Accept Credit Cards in QuickBooks for Mac
Get paid faster by processing credit card transactions directly through QuickBooks for Mac with Intuit Merchant Service for QuickBooks for Mac.

  • No additional software or terminal to buy
  • Store all your transaction information in one place
  • Improve accuracy and save time on data entry

Improved! Company Snapshot
Get an instant view into your bottom line with more at-a-glance reports featuring easy-to-read graphs.  Customize the Company Snapshot to create a personalized overview of your business and see what’s most important to you.

  • Select from new reports including: Year-over-year expense comparison, Year-over-year Income and Expense Comparison, Income Breakdown, Expense Breakdown, Top Customers
  • Drill down on the data behind the graphs with just a click
  • Filter charts and graphs to include the information you want
  • Add and remove snapshots with simple drag and drop functionality

New! My Time Time-Tracking Software
Track billable time, instantly generate timesheets, and import timesheet data directly into QuickBooks 2010 for Mac with free My Time time tracking software.

Improved! New User Setup Assistant
Get up and running faster with the improved New User Setup experience. Go from installing QuickBooks for Mac to creating your first invoice faster than ever before. It takes only a few screens to create your company file.

New! Guide Me and Live Community
Let the new Guide Me feature help you get familiar with everyday tasks (like creating invoices) until you’re ready to start working on your own. While you’re learning, Live Community22 connects you with other QuickBooks for Mac users and experts to get the answers you need.

Improved! Looks and works like a Mac
Update your QuickBooks preferences quickly and easily with a Preferences window that sports a familiar Mac OS X look and you can find the setting you’re looking for using the built-in search box

  • Save time entering dates into QuickBooks forms by clicking in the date field and a pop-up calendar appears to help you quickly select the right date
  • Change print settings and preview your job using a familiar, modern Mac interface


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Ruth Perryman - QuickBooks Specialist Written by +Ruth Perryman, CMA, CFE, CFM, MBA

Ruth is the president of The QB Specialists, Inc. and has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.


QuickBooks price list | QuickBooks Sale | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise