News Flash – Merchant Services, Payments and QuickBooks Online are having difficulties today
Important news from Intuit:
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As part of our efforts to improve service and increase uptime, we did maintenance work over the weekend which caused issues with several of our systems on Monday, November 14. We are experiencing the same issues today and in order to fix it have decided to take services including QuickBooks Online, QuickBooks Online Payroll, QuickBooks Connected Services, QuickBooks payments processing and GoPayment and all other payment processing services offline until at least 12:00 p.m. PST. No data has been lost.
As we work to restore service, you can process credit cards via voice authorization:
Via voice authorization. Call:
- Visa/MC/Disc ACQ/Amex one point: 800-228-1122
- AMEX: 800-528-2121
- Discover: 800-347-1111
You need the authorization code from the call and your customer’s card number/expiration date to complete the transaction. If you are still having trouble, please contact support at 800-558-9558. We’ll update again at 10:30 A.M. PT.
Written by +Ruth Perryman, CMA, CFE, CFM, MBA





Ruth is the president of The QB Specialists, Inc. and has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.
QuickBooks price list | QuickBooks Sale | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise
News Flash – QuickBooks Credit Card Processing Maintenance
Just received this from Intuit. It does not affect QuickBooks POS merchant accounts, only QuickBooks PC accounts.
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| Advance Notification: Intuit credit card processing maintenance – Nov. 5 and 12We’re committed to providing reliable payment processing service to you and your business. As part of our efforts to improve service and increase uptime, we are taking our systems offline for short periods twice over the next two weeks for planned maintenance.
To avoid inconvenience, we’re scheduling this maintenance at a time when many businesses are closed. During this time; you can continue processing credit card payments via voice authorization. See below for details. Our systems will be offline: |
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| How does this affect you? During these periods, you will not be able to process credit cards from the following locations: |
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| How to process credit card transactions during this time: We value your business and know that you cannot afford any disruptions in service. You will be able to run voice authorizations for card transactions by calling the appropriate voice authorization: |
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| Once service is back online, please use QuickBooks or Online Terminal to capture the authorization.Please visit the link below for detailed instructions on entering these transactions into QuickBooks: http://www.quickbooksmerchantservice.com/newsletter/0905_Merchant_How-Tos.phpIf you need additional assistance, contact customer service at 800-558-9558. Your business is important to us Thank you for being a valued customer of Intuit Payments. We sincerely appreciate your decision to process your credit card payments with us. Sincerely, Noelle Eder |
Written by +Ruth Perryman, CMA, CFE, CFM, MBA





Ruth is the president of The QB Specialists, Inc. and has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.
QuickBooks price list | QuickBooks Sale | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise
How to Process ACH Payments in QuickBooks
Don’t forget, we offer several promotions including a $150 gift card for signing up for your QuickBooks credit card processing with us.
Written by +Ruth Perryman, CMA, CFE, CFM, MBA





Ruth is the president of The QB Specialists, Inc. and has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.
QuickBooks price list | QuickBooks Sale | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise
News Flash – Get $1400 off QuickBooks Point of Sale Bundles!
Though we plan for sales to slow down in August, we couldn’t help but notice how the new QuickBooks POS merchant services credit card processing promo ($300 cash + a free pinpad/credit card swiper) is a perfect fit for our 3-piece bundle.
So, instead of spending the month planning for the new Intuit year (which starts in August) or even better, playing in the pool with the kids, we put together our own promotion.
And what a promotion it is! You can now get over $1400 off a QuickBooks Point of Sale Pro Plus bundle, more than 60% off.
Wow! There’s never been a better time to buy QuickBooks POS.
Written by +Ruth Perryman, CMA, CFE, CFM, MBA





Ruth is the president of The QB Specialists, Inc. and has provided QuickBooks help to thousands of businesses around the world since 1996. She is an Intuit Solutions Provider, an Advanced Certified QuickBooks ProAdvisor, and a member of the Intuit Trainer/Writer Network. She is also certified in QuickBooks Point of Sale and QuickBooks Enterprise Solutions.
QuickBooks price list | QuickBooks Sale | Free trial of QuickBooks POS | Free trial of QuickBooks Enterprise


